Terms of Use Agreement

Terms of Use – Introduction

Our online store welcomes you and informs you that below are the terms and conditions governing your use of this store and all legal effects that result from using the store’s services through this electronic platform.

Your use of Atayeb Altomor Store, whether as a consumer of products or services, constitutes your full acceptance and agreement — with full legal capacity under Sharia and law — to all the articles and provisions of this agreement.

This agreement applies to all transactions between the user and the store, except for personal status matters and real estate deed issuance.

This agreement becomes effective and binding upon your approval and registration in Atayeb Altomor Store, in accordance with Article 10 of the Saudi Electronic Transactions Law.

Article 1 – Introduction and Definitions The above preamble is an integral part of this agreement. Below are the main definitions used herein:

1. Store – Refers to Atayeb Altomor Store, including all its forms whether a website, mobile app, or physical store.
2. User – Refers to any consumer who purchases a product or service through the store’s platform.
3. Agreement – Refers to these terms and conditions that govern and regulate the relationship between the parties.

Article 2 – User Legal Capacity

1. The user acknowledges having full legal capacity under Sharia and Saudi law, or being at least 18 years old.
2. In case of violation of this article, the user bears all legal consequences before third parties.

Article 3 – Nature of the Store’s Obligations

1. The store’s main obligation is to provide the product or service to the consumer.
2. The store may offer additional services such as after-sales support, depending on the type of product or service purchased.

Article 4 – Rules of Use

1. The user must use the store’s electronic platform in a manner consistent with public morals and Saudi regulations.
2. The user must not use the store’s products or services in any way that violates public order or Saudi law.

Article 5 – Accounts and Registration Obligations

Upon registering as a user of Atayeb Altomor Store, you agree to:

1. Be responsible for maintaining the confidentiality of your account and password, and immediately notify the store of any unauthorized use.
2. The store shall not be liable for any losses arising from the disclosure of your login details.
3. Use your own account personally; if someone else uses it, it is deemed authorized by you.
4. Use the store seriously and honestly.
5. Provide true, accurate, and up-to-date information during registration.
6. The store commits to handling your personal data with full confidentiality.
7. If false or incomplete information is provided, the store reserves the right to suspend or terminate your account.
8. Failure to comply with these obligations entitles the store to block or cancel your access.

Article 6 – Electronic Communications

1. Communication between parties shall occur through the registered email on the platform.
2. Electronic messages are legally equivalent to written communication.
3. The store may send general or targeted messages regarding terms, updates, or announcements.

Article 7 – Modifications and Fees

1. The store may modify this agreement at any time, and continued use constitutes acceptance of such modifications.
2. If you object to any amendment, you must stop using the store.
3. All fees are in Saudi Riyals, payable through the approved payment methods.
4. The store may impose or adjust fees based on product type, promotions, or government taxes.
5. The store reserves the right to increase, reduce, or waive fees as deemed necessary.

Article 8 – Payment Services

1. Payments can be made electronically via the available payment options.
2. The store shall display prices according to standard market values.
3. The store must provide invoices and receipts for all transactions.
4. Accounting standards must be applied to ensure transparency and legal compliance.

Article 9 – Personal Information and Transactions

1. The user grants the store a non-exclusive, global, perpetual license to use submitted data as needed to operate the platform.
2. Data confidentiality is governed by the Privacy Policy of Atayeb Altomor Store.

Article 10 – Intellectual Property

1. All intellectual property rights of the store are fully owned by Atayeb Altomor Store.
2. Users must respect these rights, including all logos, names, and symbols associated with the store.

Article 11 – Store Responsibility

1. The store operates lawfully under Saudi regulations.
2. The store is not liable for damages caused by user negligence or third-party errors (e.g., shipping companies).
3. Products and services provided by the store comply with Saudi laws and are intended for lawful use.

Article 12 – Information Confidentiality

1. The store implements physical, organizational, and technical measures to protect user data.
2. The user acknowledges that complete online security cannot be guaranteed.
3. The store is not responsible for third-party actions or linked external websites.
4. The store may use user data for service delivery or marketing purposes under its privacy policy.

Article 13 – Account Suspension

The store reserves the right to suspend or terminate any user account without prior notice for any reason.

Article 14 – Exchange Policy

1. Users may exchange products within 7 days of receipt, provided the product is unused and in good condition.
2. Certain items are non-exchangeable, such as customized products, software, or media once opened.

Article 15 – Return Policy

1. Users may return products and cancel purchases within 7 days of receipt, under the same conditions as above.
2. The store reserves the right to inspect the product before accepting a return.
3. Refunds are issued once eligibility is confirmed.

Article 16 – Governing Law

This agreement is governed by the laws and regulations of the Kingdom of Saudi Arabia and falls under the jurisdiction of Saudi authorities.

Article 17 – General Provisions

• Invalidity of any clause does not affect the validity of the remaining provisions.
• This agreement may be updated periodically; continued use indicates acceptance.
• Arabic is the official language for interpretation.
• Prices and promotions may change at any time.
• Users must act in accordance with Sharia and Saudi law.
• Cancellation of this agreement can only be made by Atayeb Altomor Store’s management.